Terms & Conditions
Please read these terms carefully before using ELITE AFC's educational services and platform.
1. Acceptance of Terms
By accessing or using the ELITE AFC — Academic Foundation for Competence platform, website, and educational services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
These terms apply to all users, including students, parents, guardians, educators, and visitors.
2. Educational Services
ELITE AFC provides an integrated educational ecosystem, including but not limited to:
- Early Education programs.
- Foundational Education aligned with international board criteria.
- Baccalaureate Tracks and parallel digital academy programs.
- Hands-on professional apprenticeship in industry environments.
- Assessment, portfolio review, and progress tracking.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security of your password and account credentials.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these terms.
4. Payments & Subscriptions
Certain services require payment of subscription fees. By purchasing a plan, you agree to:
- Pay all applicable fees in the currency specified at checkout (EGP).
- Provide valid and authorized payment information.
- Accept that subscription fees are billed according to the plan duration selected.
- Understand that access to paid services is granted only after successful payment.
5. Refund Policy
We strive to ensure your satisfaction with our educational services. Please review our refund policy carefully before making a purchase.
Important: Refund eligibility depends on the time elapsed since purchase and the nature of the service. Refunds are processed to the original payment method within 7–14 business days.
Refund Eligibility
| Time Since Purchase | Refund Amount | Conditions |
|---|---|---|
| Within 7 days | 100% Full Refund | No questions asked. |
| 8 – 14 days | 50% Partial Refund | Provided less than 30% of the course has been consumed. |
| After 14 days | No Refund | Except in cases of verified technical failure. |
| Technical Issues | Full or Partial | If the service was inaccessible due to our fault. |
Non-Refundable Items
- Services already fully consumed or completed.
- Digital materials, certificates, or downloadable resources already accessed.
- Administrative or processing fees (if applicable).
How to Request a Refund
To request a refund, please contact us at info@eliteafc.icu with your order number, purchase date, and reason for the request. Our team will review your request and respond within 3 business days.
6. Intellectual Property
All content on the ELITE AFC platform — including text, graphics, logos, course materials, assessments, and software — is the property of ELITE AFC or its licensors and is protected by copyright and intellectual property laws.
You may not:
- Reproduce, distribute, or publicly display our content without written permission.
- Modify, adapt, or create derivative works from our materials.
- Use our trademarks or branding without authorization.
7. User Conduct
By using our platform, you agree not to:
- Violate any applicable laws or regulations.
- Infringe the rights of others, including intellectual property rights.
- Upload or share harmful, offensive, or misleading content.
- Attempt to gain unauthorized access to our systems or other users' accounts.
- Interfere with the proper functioning of the platform.
8. Limitation of Liability
ELITE AFC provides its services "as is" and "as available". We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of our content or services.
To the maximum extent permitted by law, ELITE AFC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated these Terms & Conditions or engaged in conduct harmful to ELITE AFC or other users.
11. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.
Contact Us
If you have any questions about these Terms & Conditions, our Refund Policy, or your account, please contact us.
Heliopolis - Cairo - Egypt
Cairo Jurisdiction